The Customer Sales Lead will drive Kraft Heinz selling efforts, Strategic development, and supply chain initiatives on a $400 million business with Kroger. The position will manage a business structure organized around Kroger to enhance category focus, leveraging Kraft Heinz scale and brands through a single point of accountability, with ownership of the Cold Cuts, Bacon, and Pickles businesses. Importantly, the Lead will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer.
Essential Functions & Responsibilities
Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching to share job experiences, building business opportunities, etc.
Creates a culture that recognizes rewards and encourages personal growth through empowerment and innovation
Facilitates cross-functional experiences that builds knowledge base of employees for future growth
Harnesses the power of diversity - thinking, background, experience
Demonstrate available resources/scale to elevate executional excellence across; Leads cross-functional business planning in category mgmt, supply chain efficiency, technology, local marketing
Develops, tracks, analyzes, and evaluates business plans based on Business Unit, customer strategies/initiatives and external factors
Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
Understands and applies insight information applications, both internal and external (competition), to build total customer profits
Tailors programs consistent with customer's strategy that deliver superior results and aligns with the business sectors' expectations
Serves as primary collaborator with Kraft Heinz HQ Sales organization
Provides a single point of accountability to the customer for all Kraft activities
Services the customer by establishing positive business relationships with decision makers, providing category management expertise programs at the retail level.
Provides updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business related activities
Communicates and influence implementation of business plans to enable superior execution across key team members (i.e. SC, CMG, Retail)
Drives efficient and effective trade programs to deliver best return on investment and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results
Drive excellent customer service Interfaces with key customers contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented
Leads and/or assists with major business reviews and customer visits, including annual reviews and "top-to-top" meetings, depending on Customer
Manages seamless delivery/service process for Customers
Uses Kraft Heinz adaptive supply chain to meet the needs of the Customer
Expected Experience & Required Skills
Strong sales background with excellent understanding of business processes (forecasting, promo planning, multi year strategy development)
Previous experience owning a P&L
Significant experience in building customer relationships
Strong financial acumen - understanding of profit and revenue drivers and analysis
Proficiency in deploying trade
Strong decision-making ability grounded in critical thinking and planning
Drive for Results
Work Environment & Schedule
This position is considered a Hybrid office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires ability to work a salaried, exempt schedule to best execute against customer and internal expectations
Physical demands include but not limited to
Willingness to drive and/or travel as needed
Operate a computer and view screens for ~100% of work schedule
Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect:
Access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage
7% 401(k) matching
Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
An industry-leading total rewards package that emphasizes a high discretionary bonus.
*Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees.
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Location(s)Cincinnati SalesKraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com .